Trust & Safety

We're essential to keeping your home healthy and clean.

Creating a clean and healthy environment in the homes of our customers is - and always has been - our top priority.

Our team members wear personal protective equipment (PPE) and provide increased attention to high touch surfaces every time we enter your home.
At Heaven Scent we take your safety seriously with over 25 years of cleaning experience. Additionally, we offer enhanced disinfection services that utilize EPA-approved solutions for treating emerging pathogens and best-in-class process for disinfection that our industry has to offer.

Let us help you ensure your home stays clean and healthy.

COMMON QUESTIONS

Can I trust Heaven Scent Home Cleaning?

Absolutely, Our 1st priority is to provide safe high quality services with practices that ensure the safety of our staff and clients during this time. Our customers and employees health is always a top priority.

  • Our teams wear disposable gloves and remove their shoes while in homes.
  • All cleaning cloths are switched out between homes and thoroughly laundered each night.
  • Our teams are provided with antibacterial hand sanitizer between homes. Also, all interior surfaces of the teams’ cars are disinfected each evening.
  • In your home, our team disinfects light switches, doorknobs, telephones, all bathroom surfaces, and other commonly touched areas
  • Our offices are following proper guidelines on workplace preparedness and employee safety, including ensuring a clean and hygienic workplace.
While in your home we are sensitive to the concerns of our customers and we do our best to be aware of each customers special concerns and sanitize and disinfect commonly touched areas, including light switches, door handles and knobs, phone receivers, remotes, and all bathroom surfaces, as well as our regular dusting and cleaning procedures.

Are you insured and bonded?

Yes, Heaven Scent Home Cleaning is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours.


Are you a pet-friendly maid service?

Yes! At Heaven Scent Home Cleaning we LOVE pets. All of our maids are trained to correctly deal with your furry family member.


Can I trust Heaven Scent Home Cleaning cleaners?

Absolutely. All of Heaven Scent Home Cleaning Professionals are highly trained, background and reference checked, as well as insured and bonded.