- We do not limit our duties to standardized checklists and repeating the same functions for every account.
- We tailor our sanitation practices to impress each client, individually. Heaven Scent focuses on those special considerations that assure our clients that we are listening, and are committed to meeting their individual needs.
- We accept weekly, bi-weekly, monthly, quarterly or one-time cleaning jobs.
Heaven Scent Home Cleaning offers consistent, professional and affordable cleaning services.
The safety of our staff and clients has always been our goal.
Ala Carte Services Offered:
• Wash baseboards and interior doors
• Vacuuming of all furniture
• Change bed linens
• Cleaning inside of refrigerator
• Wash Dishes
• Cleaning the inside of oven
One-Time Cleaning Policy:
All one-time cleaning payments are by credit card or cash only, We do require a deposit based on the cleaning project which is non-refundable to reserve a future appointment for service.
Heaven Scent does supply all cleaning supplies and equipment necessary to clean your home.
Heaven Scent Expert Cleaning Services Provided:
• Vacuum all carpet (we move light items/furniture)
• Mop all floors (Bathroom, kitchen and laundry room floors and wood floors are mopped.
• Check your home for cob webs
• Clean tops of all glass furniture
• Dust all furniture
• Dust picture frames & knick-knacks on shelves(insides of curios & cabinets will be subject to additional charge please ask for price quote
• Empty ALL Trash: bathrooms, kitchen, bedrooms and dispose at clients home
• Clean tub and tub walls
• Clean shower and shower walls
• Clean and shine faucets
• Clean inside and outside of toilets
• Clean bathroom sink and counters
• Clean soap dishes, toothbrush and toilet paper holders
• Clean vanity and perfume trays
• Clean kitchen counters
• Clean top and front of stove
• Clean inside and outside of microwave
• Wipe off top of refrigerator and handles on door
• Clean all outer faces of appliances
Accepted Forms of Payment:
We accept most major Credit cards and Venmo, Checks are accepted from contracted client’s
only, Cash or Credit card are accepter for one-time cleanings (A deposit will be required based on size of project).
Payment & Cancellation Policy:
We have a customer satisfaction policy for dissatisfied clients who contact us immediately after the service is performed. We will re-service the home to make the needed adjustments. (We have a no cash refund policy.)
Payment is due upon completion of the cleaning. If you will not be home during a cleaning, please make arrangements to leave a check or pay via credit card. Returned check fee of $35.00 will be charged no exceptions!
*CANCELLATION POLICY: We require a minimum of 24 hours notice when canceling or rescheduling and prefer a 48 hr notice. If notice is not received client will be subject to a $90.00 cancellation fee (no exceptions) which will be due at next scheduled cleaning or by credit card at the time of cancellation.
*CONTRACT CANCELLATION POLICY: We require a 30-day cancellation for all residential contracts and a 60-day notice for all commercial contracts. All cancellations require a written notice.
*FAILURE TO LEAVE PAYMENT CHARGE: $15.00 for first time and credit card only for payment required if a pattern of non-payment is occurring.
"Robin and Heaven Scent have been cleaning our house for over a decade and they have always provided excellent service. Communication is great and she's always accommodating to schedule changes."
5-Star Google Review
"Heaven Scent cleaning company is amazing! The crews are so professional and do a thorough and fantastic job! The pricing for service is very competitive as well. I will never use another cleaning company!"
5-Star Google Review