If you dream of walking into an immaculate home without taking the time or effort Heaven Scent Home Cleaning is ready to help.
Our 1st priority is to provide safe high quality services with practices that ensure the safety of our staff and clients during this time. With our regular cleaning service, we provide you with an outstanding cleaning job at an affordable price. Our dedicated cleaners are true professionals and make sure your home is transformed into a spotless place. They systematically review the space, develop a strategy to perform the job and waste no time in removing dirt, sanitizing, vacuuming, mopping and cleaning areas that never receive attention.
Every standard cleanings include: cleaning of living room, dining room, kitchen, bathrooms, family room, interior porches, vacuuming, sweeping and wet mopping, emptying of small trash baskets. You can always order more bathrooms and bedrooms cleaned. We also bring all cleaning supplies for FREE.
All our regular cleanings include: dusting and washing of all reachable surfaces, wiping the outside of kitchen appliances & cabinets, basic cleaning of the bathrooms, and vacuuming & mopping of all floors.
For more details, the Heaven Scent Home Cleaning regular cleaning checklist is presented below. We have you covered!
Creating a clean and healthy environment in the homes of our customers is - and always has been - our top priority.
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Kitchen
- Wash and scrub sink
- Wash outer faces of all appliances
- Clean inside and outside of microwave
- Clean countertops
- Mop all floors
- Dust and wipe all reachable surfaces
- Wipe door handles and light switches
- Wiping of eating table
- Take out trash and recyclables
Bathrooms
- Wash and sanitize toilet, shower and sink
- Dust and wipe all reachable surfaces
- Wipe door handles and light switches
- Wipe mirrors and glass fixtures
- Mop all floors
- Take out trash and recyclables
Bedrooms and Common Areas
- Dust and wipe all reachable surfaces
- Wipe door handles and light switches
- Wipe mirrors and glass fixtures
- Mop all floors
- Take out trash and recyclables
Exclusions
WHAT WE CAN'T CLEAN:
- Interior and exterior windows
- Carpet cleaning
- Animal waste / excrement
- Mold removal
- Rust removal / Rust cleaning
- Industrial cleaning
- Lifting of heavy items / Moving furniture
- Surfaces above arms reach
- High ceiling fans
- Cleaning interior windows
- Cleaning interior walls
What does this service not include? We charge extra for the following:
- Deep Cleaning
- Move In / Move Out Cleaning
- Cleaning inside the fridge
- Cleaning inside the cabinets
- Cleaning inside the oven
- One hour of organizing
- Make beds and change linens
As you are aware, the above services are time consuming and require additional resources. But don't worry! We offer affordable prices for these services so anyone can request them.
We also tailor cleanings to what you want to get cleaned! Just let us know which areas you'd like our cleaners to focus on, and we'll handle the rest.
As you are aware, the above services are time consuming and require additional resources. But don't worry!
We offer affordable prices for these services so anyone can request them. We also tailor cleanings to what you want to get cleaned! Just let us know which areas you'd like our cleaners to focus on, and we'll handle the rest.
PAYMENTS:
Accepted Forms of Payment:
We accept most major Credit cards and Venmo, Checks are accepted from contracted client’s
only, Cash or Credit card are accepter for one-time cleanings (A deposit will be required based on size of project).
Payment & Cancellation Policy:
We have a customer satisfaction policy for dissatisfied clients who contact us immediately after the service is performed. We will re-service the home to make the needed adjustments. (We have a no cash refund policy.)
Payment is due upon completion of the cleaning. If you will not be home during a cleaning, please make arrangements to leave a check or pay via credit card. Returned check fee of $35.00 will be charged no exceptions!
*CANCELLATION POLICY: We require a minimum of 24 hours notice when canceling or rescheduling and prefer a 48 hr notice. If notice is not received client will be subject to a $90.00 cancellation fee (no exceptions) which will be due at next scheduled cleaning or by credit card at the time of cancellation.
*CONTRACT CANCELLATION POLICY: We require a 30-day cancellation for all residential contracts and a 60-day notice for all commercial contracts. All cancellations require a written notice.
*FAILURE TO LEAVE PAYMENT CHARGE: $15.00 for first time and credit card only for payment required if a pattern of non-payment is occurring.