FAQ’s

Billing

How much does it cost to clean my home? Heaven Scent Home Cleaning’s pricing is based on the size of your home and the desired level of service. We operate on a flat rate basis given the number of bedrooms, and we also offer hourly services. Please see our price rates on our Pricing page. […]

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Recurring Service

Do I get a discount if I’m a frequent customer? Yes, customers who sign up for recurring service are entitled to significant discounts. For weekly service we have a 15% discount, for biweekly service we have a 10% discount, and service every four weeks (monthly) gets a 5% discount. PLEASE NOTE: The discount is not applicable

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Trust & Safety

Are you insured and bonded? Yes, Heaven Scent Home Cleaning is insured and bonded. We understand that it is a privilege to be in your home, and we are always careful. In the unlikely event that an object is damaged, please notify us within 24 hours. Are you a pet-friendly maid service? Yes! At Heaven

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General

Who do I contact if I have any issues or questions? You can contact the Customer Happiness Team at (952) 854-9177 or email us at [email protected] Someone will respond to you immediately. When are you open? We are open every day 7:30 8am – 6 pm. What if I’m not there to let the cleaning person

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